Refund Policy
Last updated 4 November 2026
Our approach
We want you to be happy with Wilder. If a paid plan is not right for you, contact us and we will help.
Refunds
If you are charged for a plan and ask for a refund within 7 days of the charge, we will refund it.
After 7 days, we review requests case by case, for example when a billing error or a long outage was our fault.
Cancelling
You can cancel at any time. You keep access until the end of the period you paid for, and you will not be charged again.
How to ask
Email support@trywilder.com from your account email with the charge you want refunded.